Privacy Policy

1. Introduction

Flying Star Aviation & Hospitality Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other information you provide when filling out forms or contacting us.
• Educational Information: Academic records, course preferences, and enrollment details.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Communication Data: Records of your interactions with us, including emails, phone calls, and chat messages.

3. How We Collect Information

We collect information through:

• Website forms and registration processes
• Email communications
• Phone calls and SMS
• Social media interactions
• Third-party service providers
• Cookies and tracking technologies

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our educational services
• To process applications and enrollments
• To communicate with you about courses, events, and updates
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations
• To prevent fraud and ensure security

5. Legal Basis for Processing

We process your personal information based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

6. Data Sharing and Disclosure

We may share your information with:

• Educational partners and affiliated institutions
• Service providers who assist in our operations
• Government authorities when required by law
• Professional advisors (lawyers, accountants)
• Third parties with your explicit consent

Important: We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and networks
• Access controls and authentication
• Regular security audits
• Staff training on data protection

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Student records: 7 years after course completion
• Marketing data: Until you unsubscribe
• Financial records: 7 years for tax purposes
• Website analytics: 26 months

9. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with authorities

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website performance
• Personalize content and ads
• Provide social media features

You can control cookie settings through your browser preferences.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: